However, earlier this year the UK slipped from first to fourth in that very same league table, following what I and other observers have described as a reduction in focus, control and leadership. Read this post for more detail.
The e-government benchmarking report focuses on four priority areas - user centricity, transparency, cross-border mobility and key enablers e. The UK ranked pretty poorly compared to its peers in two areas - 1 online availability, which captures the extent to which the steps necessary for obtaining a public service can be taken online, and 2 authentic sources, which measures if personal data that was previously gathered by the public administration is prefixed in forms presented to the user.
EU eGovernment Benchmarking 2015
Both charts are shown below:. The results of the first survey indicated a preference for online services that do not require users to provide a great deal of personal information. Also, familiarity with using the Internet tended to correlate with a higher interest in online services.
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Reasons for preferring online services to their traditional counterparts include added convenience and increased efficiency. Attitudes toward e-government tended to vary by country, although reasons for this are not clear at this time.
startacceptingcards.com/cunu-spy-cell.php The decisionmakers survey shows that only about one third of businesses are currently using e-government. Among these, only about one third prefer this method over existing methods.
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Related Benchmarking E-Government in Europe and the U.S.
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